DHL Aviation, a airline at DHL Express, XCELERATE, has launched a rapid airport shipping product to the air, designed to supply customers with a priority and high service. This innovative offer provides the fastest shipping options available with guaranteed capacity and shorter transit times. The launch aims to meet the advanced needs of customers looking for urgent logistical solutions and enhances the group of international air freight products in DHL AVIAITION in favor of trading shipping and major trucks.
Customers can benefit from immediate reservation assurances within the guaranteed service, ensuring efficiently late reservations. The product also allows the acceptance of goods at the last minute, near flight departure, with high load priority. This means that the charges can be sent with guaranteed capacity in a short notice, taking into account the availability, while making sure that the urgent logistical needs are met.
“We are now excited to provide our goods customers a distinguished choice similar to the experience it provides to travelers by airlines. This offer has been developed” which should be “based on customer observations and cooperation with various departments.” Paul Innis, Vice President of Global Operations at DHL Aviation, emphasized the commitment to excellence, noting: “With the introduction of Xleraate, we live to the level of our customers’ promise”, which is simply delivered “by providing the highest levels of flexibility and interest to ship them with a uniform and easy access to.”
Moreover, Xcelerate guarantees priority to destinations, which means that finally arrives will be the first to be recovered, enhancing efficiency for DHL customers. The dedicated customer service team will supervise the shipments from a run to the end, which provides proactive email notifications to keep the customers aware throughout the process and ensure a smooth trip.
The Xcelerate input not only enhances the product portfolio, but also corresponds to the DHL sustainability targets, which includes an additional mandatory cost of airline (SAF). This initiative supports DHL’s commitment to more than 30 percent of SAF mixing by 2030 and reaching clear emissions by 2050.
Post DHL, which divorces Xlereate for the first time, appeared at the air freight week.
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